Priority Briefing
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چکیده
The Health Problem: There is often a lack of capacity to see follow-up patients within a specified time frame due to pressures of clinical resources. As a result, many patients waiting for routine follow-up have their appointments delayed. In some cases a formal face-to-face follow-up appointment may not be necessary. In addition, telephone consultation may be considered preferable by patients as it involves less waiting time and less travel. In clinical areas caring for those with long term conditions, such as thyroid disease or asthma, or following routine surgery, telephone followup may be a cost effective method of service delivery.
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